Sr. Level Systems Engineer / IT Specialist

Job Type: Full Time

Posted: November 24, 2017

Location: Greater Philadelphia Area

Additional responsibilities will include:

Engineer complex IT environments for your team to implement and support.
Diagnose and resolve complex computer related issues for business customers using enterprise level Software and operating systems.
Provide support in onboarding our managed services offerings such as AZURE, Hosted Exchange, VoIP, Network Monitoring and Backup Administrations.
Maintain network security policies, address server security issues and apply appropriate security patches and upgrades. Experience in Windows, Linux and OSx is recommended.
Provide status reports to Manager with duties achieved over specific timeframes.
Being able to jump in an unfamiliar situation and take the lead in diagnosing and bringing the right people together for resolution.

Qualifications:

BS/BA degree in Information Technology and or MIS (Management Information Systems)
8 or more years of employed support experience and administrative support of IT Systems
Proven work experience with Business Class Windows Environments.
Ability to rack mount networking gear, troubleshoot hardware, cabling etc…
Demonstrated ability to communicate effectively and professionally.
Maintain effective written/verbal communication skills and effective internal/external customer relations skills.
Willing to work off-site locally for field support and customer related projects.
A working knowledge of protocols such as TCP/IP, SMTP, FTP, SSL, SMTP, HTTP, etc.
An in-depth working knowledge of Host records for DNS, cPanels, WHM etc..
Have a can do attitude with a take ownership approach.
Have a deep understanding of NOC management, hardware specifications, Operating Systems, web servertechnologies, caching technologies, databases and capacity planning
A working knowledge of server and desktop hardware
Experience with hosted VoIP systems
Experience with data backup and recovery
Experience securing systems, servers, web sites and networks
Strong organizational and project management skills
Good vendor management and negotiation skills, to include RFPs, SLs, project deliverables
Experience working with Cloud-based services is desired
Must be willing to work across all levels in the organization
Highly skilled in design of infrastructure and troubleshooting web based applications

Technical Certifications Desired:

A+ Certification, CCNA, MSCP, and other industry standard certifications.
Windows Active Directory, Firewall, Router and other network technology experience.
Vendor Specific Installations, configurations and maintaining of systems on a business network.
Apple or any other certifications a plus.
PC Hardware knowledge, light cabling experience, network design and implementation.

Current Job Opportunities